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Terms and Conditions for BDJackpot

These terms set out the rules that apply when you create an account, make deposits via bKash, Nagad or Rocket, and access the lobby on BDJackpot.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredDisputes handled per these terms
BDJackpot Terms and Conditions for BDJackpot
YOUR ACCOUNT RIGHTS

What These Terms Mean for Your Data and Access

We hold your account data — including your registered bKash, Nagad or Rocket numbers — only for as long as your account is active or as required by applicable rules. You can request a copy of the data we hold, ask us to correct inaccurate details, or close your account by contacting support. Account security is your shared responsibility: keep your login credentials private and notify us immediately if you suspect unauthorised access.

Data Retention

We keep account records for the period required under applicable rules. Closed accounts are archived; request deletion through the support email if eligible under local law.

Cookie Use

Our platform uses cookies to keep your session active and to remember your lobby preferences. You can adjust browser cookie settings, though some features may not work without them.

Account Security

Two-step verification is available for your account. We recommend enabling it — especially if your account is linked to a bKash or Rocket wallet.

Request Changes

To update your registered payment number, correct your name, or close your account, contact support with your account ID and the relevant wallet reference.

REACH OUR TEAM

Contact Us About These Terms

If any part of these terms is unclear, or if you need to raise a dispute about a payment via bKash, Nagad or Rocket, our support team can help. Queries about account suspension, identity verification, or term changes are handled through the channels below. Reach out before taking any external action — most account issues are resolved faster through direct contact.

Team online

Live Chat

Open the chat icon from any lobby page to reach our support team directly. Account and payment queries are handled here first.

Email Support

Send detailed term or dispute queries to our support address. Include your registered bKash or Nagad number for faster account matching.

Account Help Centre

The Help Centre covers common term questions — account eligibility, withdrawal verification steps, and payment dispute procedures.

Common Questions About Our Terms

These are the questions we see most often about how these terms work in practice — covering eligibility, payment disputes, account closure, and what happens when terms change.

Account creation is open to adults in regions where access is permitted under local law. Eligibility is your responsibility to confirm before registering. Accounts created from ineligible regions may be closed.

If we update these terms and you do not agree, you should stop using the platform and contact support to close your account. Continued use after the update date means you accept the new version.

Contact our support team via live chat or email with your transaction reference and registered wallet number. Our team reviews payment disputes against our internal records and the transfer logs.

No. These terms allow one account per person. Multiple accounts linked to the same identity, device, or payment wallet may be suspended. Contact support if you believe an error has occurred.

Send a data request to our support email with your account ID. We will confirm what we hold and provide it in a readable format, subject to applicable rules in your region.

A suspended account is temporarily restricted pending a review — no deposits, withdrawals, or lobby access. Contact support with your account details to find out the reason and the steps to resolve it.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.